Using an Inquiry Process to Solve Persistent Classroom Problems

The start of a new school year is always filled with anticipation. Teachers hope for engaged students who want to attain success. Students set personal goals and often hope that this year will be better than last year. Parents want their children to try hard, do well, and they want their children’s teachers to be supportive and offer a safe learning space. The new school year is often filled with hope.

However, despite all the best intentions, at some point, the teacher will encounter a problem. Many problems can be resolved with the knowledge acquired through a teacher’s experience. Students may forget to bring a pencil to class, so you just keep a jar of sharpened pencils on your desk. Students who are English language learners struggle to read Shakespeare, so you provide them and all the other students with a link to the audio version of the play that they can listen to. These impromptu decisions have the potential to swiftly address the problem, thereby eliminating the need for further investigation.

What is Teacher Inquiry?

But what is a teacher supposed to do if a problem persists over time? Some students are always late to class right after lunch. Some students never raise their hand to participate in a class discussion. Some students don’t effectively edit their work prior to handing it in. How can a teacher work to identify strategies that can solve these persistent classroom problems? This is where teacher inquiry becomes a valuable tool.

As Marilyn Cochran-Smith and Susan L. Lytle discuss in their book Inquiry as Stance: Practitioner Research for the Next Generation, teacher inquiry is a process of questioning, exploring, and implementing strategies to address persistent classroom challenges. It mirrors the active learning process we encourage in students and can transform recurring problems into opportunities for growth. Most important, it also creates space for students to share their voices and perspectives—allowing them to play a role in guiding the changes that are implemented in the classroom.

How to Start the Inquiry Process

Identify the problem. Begin by clearly defining the issue. For example, if students are frequently late after lunch, consider this as your inquiry focus.

Gather action information. Before rushing to solutions, gather insights from blogs, research, books, or colleagues. For instance, if the problem is tardiness, you might explore strategies like greeting students at the door or starting the class with a high-energy, collaborative activity that is engaging for students.

Frame your inquiry question. Craft a focused question using the format: What impact does X have on Y? Here X is the planned intervention, and Y is the behavior.

Examples:

• What impact does greeting students at the classroom door have on their punctuality?
• What impact does a sharing circle have on students’ presentation anxiety?

This approach shifts the perspective from seeing students as the problem to exploring solutions to unwanted behaviors. Rather than saying, “Students are always late to class right after lunch,” we can ask, “What impact does an engaging collaborative activity at the start of class have on students’ punctuality?” 

Implementing and Assessing the Strategy

Plan data collection. Before implementing your strategy, decide how you’ll measure its effectiveness. This could involve the following:

Quantitative data: Use attendance records, test scores, or quick surveys—whether digital or paper-based—to track student engagement. For example, monitor the number of students arriving on time before and after you start greeting them. Choose the survey method that best fits your classroom’s needs, whether it’s a digital link or QR code for students with technology, or a paper survey for those without.

Qualitative data: Collect student feedback through informal interviews or reflective journals to understand their experiences.

Mixed methods: You can collect a combination of quantitative and qualitative data to allow for quick, easy-to-read facts (quantitative) with an understanding of the why (qualitative) for the data.

Tip: To avoid overwhelming yourself, use data that you’re already collecting and analyze it with your inquiry question in mind.

Implement the strategy. Start with a small, manageable change. If you’re trying to improve punctuality, greet students at the door for a week and note any changes.

Evaluating the Results

Analyze the data. Review your collected data to see if there’s a noticeable effect. Did more students arrive on time? If you used a survey, what do the results indicate about students’ attitudes?

Reflect on the outcome. If the strategy worked, consider how it can be sustained or adapted for other challenges. If it didn’t, reflect on why. Did the strategy need more time, or should a different approach be tried?

Example: If greeting students didn’t improve punctuality, consider if greeting needs to be combined with another intervention, like a change in seating arrangements or communicating with students’ families to remind them about the importance of punctuality.

What if the Strategy Doesn’t Work?

Not all inquiries lead to success, and that’s OK. If your initial strategy doesn’t yield the desired results, reflect on the process.

• What could be adjusted? Perhaps the data collection method wasn’t effective, or the strategy needs more time to show results.
• What did you learn? Even if the strategy didn’t solve the problem, what insights did you gain that could inform future inquiries?

Adopt the same growth mindset you encourage in your students in order to view setbacks as learning opportunities. Inquiry is a cycle of continuous improvement, not a onetime fix.

Embracing the Inquiry Mindset

Inquiry empowers teachers to approach challenges with curiosity and adaptability. By framing problems as opportunities to learn, gathering and analyzing data, and reflecting on outcomes, teachers model the persistence and growth mindset we aim to instill in our students. Even when results aren’t immediate, the process fosters a culture of continuous learning and improvement, benefiting teachers and students alike.